Israeli Customers -
If you ordered the Engie device through our app or our website and chose delivery by a delivery person, the shipping company will contact you in order to coordinate a delivery time and shipping will usually take 3 business days. For additional information, contact Tapuz: 1-700-559990.
If you ordered the Engie device through our app or website and chose delivery by mail, the package will arrive in about 14 business days through Israel Post.
For questions and inquiries please contact us through the widget in the app or send us an email.
UK Customers -
Orders in the UK are delivered to their destinations by Royal Mail.
If your order hasn't arrived yet, please let us know at firstname.lastname@example.org